Refund and Cancellation Policy

Please review this policy and your order details carefully before making any payment to Elvy Retail.

Cancellation Terms

Elvy Retail does not accept cancellation requests under any circumstances.

Please review your order before making payments.

Replacement Terms

Elvy Retail does not accept any replacement requests under any circumstances.

Please review your order before making payments.

Refund Terms

Elvy Retail entertains requests for refunds only in cases of proven defects in a product, damage during transit, or service issues.

To make a request, customers should contact Elvy Retail via info@elvyretail.com or 9333 44 1234 within five days of delivery or service completion. Customers must provide the invoice, order information and supporting information that establishes the alleged defects, damage or deficiencies.

Elvy Retail may accept or reject a refund request at its sole discretion. If Elvy Retail approves the refund request, the refund will be processed within the timeline communicated by Elvy Retail. Any concerns or disputes will be handled directly between Elvy Retail and the customer.

Contact Information

For any cancellation, refund or return requests, please contact us: